Returns & Exchanges
Can I return or exchange an item?
We accept returns and exchanges within 30 days of purchase for items in their original condition. If you received a damaged or defective item, please contact us immediately for assistance.
How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer service team at contact@blkandcompany.com with your order number and details of the item(s) you wish to return or exchange. We will provide you with further instructions.
Are there any exceptions to your return policy?
Personalized or customized items are not eligible for return or exchange unless they arrived damaged or defective.
How long will it take to process my return or exchange?
Once we receive your returned item, please allow 3-5 business days for us to process your return or exchange. Refunds will be issued to the original form of payment.
If you have any further questions or concerns regarding our returns and exchange policy, please don't hesitate to reach out to our customer support team.
Thank you for choosing BLK & Company for your reading needs!